Practice
04 Retainer

Training & support

Software does not stop needing attention after launch. We stay involved through retainer, run the systems with you, and hand them over cleanly when it is time. The same engineers who built it answer the pager.

  • Hourly or flat-fee billing
  • 14-day payment terms
  • Three-month notice on open-ended retainers (per AGB)

In practice

What we actually build. Concrete deliverables we have shipped — not categories we could imagine shipping.

  1. 01

    Retained engineering

    Predictable monthly capacity for the changes, fixes, and small features that always come up — booked against the team that knows the codebase.

  2. 02

    On-call coverage

    Pager rotations, escalation runbooks, and post-incident write-ups — the unglamorous parts. Available as a retainer, not a panicked phone call.

  3. 03

    Workshops & team enablement

    Hands-on sessions on the systems we ship — Docker, the codebase, the deploy pipeline — so your team is not blocked when we are not in the room.

  4. 04

    System handover

    Documentation, pairing, and a calendar — so we can step out cleanly when the time comes, and you are not left holding a black box.

  5. 05

    Audits & advisory

    Code reviews, architecture reviews, second opinions on hiring and technical decisions — for codebases we did not write.

Engagement · retainer

Tell us what you're trying to ship. Most engagements start with a 30-minute call. Hourly or flat-fee, 14-day payment terms. We reply within two working days.

info@arantic.com

Include in your first email

  1. 01
    What you are trying to ship
    A paragraph is enough — we ask the rest on the call.
  2. 02
    The timeline you are working against
    Hard deadline, soft window, or open-ended.
  3. 03
    Any constraints we should know
    Data residency, on-prem, regulated industry, existing stack.
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Custom software

The systems people log into every morning — internal platforms, operator tools, line-of-business databases.